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Sunday, January 28, 2024

How To Solve The Big Tech Problem Without Violating Anyone's Rights

"Big Tech is the new Big Tobacco" is often bandied about these days.  And while that has a kernel of truth to it (a kernel the size of a cornfield, in fact), it is also used by authoritarian zealots with a very illiberal (and ageist) agenda.  Mandatory age verification, censorship, repealing Section 230, and other related illiberal restrictions would open up the door to many unintended consequences to privacy, cybersecurity, and civil rights and liberties in general.  Even those adults who don't support youth rights will eventually experience these consequences sooner or later.  Kafka, meet trap.  Pandora, meet box.  Albatross, meet neck.

And none of these things will actually solve the collective action problem of Big Tech and the "Social Dilemma".  But here are some things that will, in descending order of priority and effectiveness:

  1. First and foremost, take a "Privacy First" approach as recommended by the Electronic Frontier Foundation (EFF).  Pass comprehensive data privacy legislation for all ages that, at a minimum, would ban surveillance advertising.
  2. Audit the algorithms and internal research of the Big Tech giants, and make the results publicly available for all to see.  Sunlight is truly the best disinfectant. 
  3. Require the strictest and safest privacy settings to be the default settings for all users of all ages, which can then be adjusted more liberally by the users themselves.  For example, "friends only" sharing and "no DMs enabled from people whom one does not follow" by default.  And allow the option to turn off all DMs completely as well.
  4. Require or incentivize the use of various "architectural" safety features on all social media, such as various nudges, #OneClickSafer ("stop at two hops") to reduce the pitfalls of frictionless sharing, and increase the use of CAPTCHAs to root out the pervasive toxic bots.
  5. If after doing that, We the People feel that we must still get stricter in terms of age, then don't make things any stricter than current California standards (i.e. CCPA and CAADCA).

The first two items on the list in particular would of course be vehemently opposed by Big Tech.  That's because their whole business model depends on creepy surveillance advertising and creepy algorithms, and thus incentivizing addiction for profit.  They would thus have to switch to the (gasp!) DuckDuckGo model if these items were done.  (Plays world's smallest violin)

For another, related collective action problem, what about the emerging idea of phone-free schools?  Fine, but to be fair, how about phone-free workplaces for all ages as well?  In both cases, it should ONLY apply while "on the clock", which for school would be best defined as being from the opening bell to the final bell of the day, as well as during any after-school detention time.  And of course, in both cases, there would have to be medical exemptions for students and employees who need such devices for real-time medical monitoring (glucose for diabetes, for example).  Surely productivity would increase so much as a result that we could easily shorten the standard workweek to 30-32 hours per week (8 hours for 4 days, or 6 hours for 5 days) with no loss in profits? 

We must remember that, at the end of the day, Big Tech is NOT our friend.  But neither are the illiberal control freak zealots.  These measures will actually make both sides quite angry indeed.  But truly that's a feature, not a bug.

Big Tech can go EFF off!

2 comments:

  1. One of the many policy proposals being brought forward in Congress is to raise the minimum age for establishing online profile accounts to 16. This policy idea ignores the fact the minimum age for establishing online profile accounts has been set at 13 since the 1990s. This means that the problem is not the minimum age, the problem is adults trying to abuse girls and boys online. People trying to groom girls and boys on the internet are still going to commit their serious crimes as before. This also means that girls and boys should be educated on the harmful crime of grooming this age group. The problem lies with those on the other side of the screen, which are adults trying to abuse those girls and boys. The policy shouldn't be to ban girls and boys who are 13-15 years of age, the policies should be to better enforce laws agains grooming and to educate this age group on the significant harms of such behavior against them.

    There should also be laws which prohibit surveillance against individuals by online companies which promote addiction to content. The internet should be a place where people use it as they wish, not as they be told how to use it by online companies for their own gain.

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